Make a clear bag list

List each suitcase and box with approximate weight and size. Check closures and packaging and avoid leaving loose straps or attached items that can catch. Ask the operator about any packaging requirements for the service you are requesting.

Confirm both handovers

Someone needs to provide access at collection and receive the bags at delivery. Hotels and accommodation may need advance permission. Supply accurate instructions and agree whether reception can accept the luggage rather than assuming it will.

Keep travel essentials with you

Do not separate yourself from passports, essential medication or items you cannot be without on the journey. Leave time between luggage collection and your own departure so a timing change does not disrupt essential travel.

Treat airport work separately

A terminal pickup has access and timing requirements beyond a normal residential delivery. Share the precise meeting arrangement and seek confirmation. A luggage quote should not be interpreted as approval for any airport curbside collection.

Put the guide to work

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