Before the boxes come out

Confirm your access dates and build an inventory. Decide what you will keep, donate or dispose of before estimating the load. Measure large furniture and the narrow points along the route. Check building rules, parking arrangements and who needs to be available for both handovers.

Pack for the way you will unpack

Use manageable boxes and protect fragile contents. Label by destination room, with a short description that helps you find essentials. Keep heavy items in smaller boxes and do not overfill. Check any item-specific packing instructions with the operator rather than assuming every container is suitable.

Set aside your first-night bag

Keep keys, travel documents, essential medication, chargers and a change of clothes with you. Add the items you need to make the first evening work without searching every box. Separate anything you plan to carry personally so it is not loaded by mistake.

On the day

Keep paths clear and agree the loading order with the crew. Walk through each property before leaving to check cupboards and belongings. Record any useful condition information before handling. At the destination, direct labelled boxes to their rooms and inspect the delivery before closing the handover.

Put the guide to work

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